Frequently Asked Questions
What Shipping Methods Are Available?
We use an inhouse shipment company to save on delivery and allows us to offer free delivery on all our products across North America
Do You Ship Internationally?
Currently, we only ship to Canada and the United States. We may offer different locations in the future
How Long Will It Take To Get My Package?
Almost all deliveries within the US and Canada will arrive within 7 days after shipping confirmation email is received.
Orders & Returns
How do I place an Order?
Add your desired products to the cart for multiple products, or use our integrated buy now button that is compatible with Google Pay and Apple Pay for single purchases.
Apple and Google Pay are also accessible on the cart page.
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
The great thing about us, you don’t need an account to purchase our products.
You are welcome to make an account at checkout to make shipment tracking and order changes much easier.
How Do I Track My Order?
How Can I Return a Product?
Return Policy: Due to the personal nature of our products, we do not accept returns. We apologize for any inconvenience this may cause. However, if you receive a defective or incorrect item, please contact us within 30 days of the purchase date at email@example.com or on our contact page to initiate the refund process.
How Can I Get a Refund?
Refund Policy: We want our customers to be completely satisfied with their purchase. If you receive a product that is defective or not as described, we offer a full refund within 30 days of the purchase date. Please contact us at firstname.lastname@example.org or on our contact page to initiate the refund process.
Note: Refunds will be issued to the original form of payment within 5-7 business days of receiving the returned item.
Do you take designs suggestions?
Custom print my design or logo
We currently don’t provide a good enough service that other websites can provide so we won’t be printing any with any user made logos or designs at this time.
How do I clean my Blindfold?
Our designs are apart of the mask, so you don’t have to worry about the design fading or peeling
Blindfolds should be hand washed with cold or lukewarm water and hung to dry
How do I care for my Thong?
- Do not dry clean
- Wash and dry inside out
- Handwash with cold or lukewarm water
- Use mild detergent
- Hang to dry, or use low heat
- *Do not* iron
- *Do not* use bleach or fabric softeners
- *Do not* scrub
Other Asked Questions
Why does my packaging say “Eye Chatters”?
Sinful Titters is previously known as “Eye Chatters” when we decided to rebrand, we decided to go about the marketing and logistics differently. To be able remain affordable with free shipping as well as reducing our carbon footprint, we decided not to repackage or modify the packaging on the blindfolds and thongs. No need to worry, you’re still getting a Sinful Titters product guarantee!
What Payment Methods Are Accepted?
- All major Credit Card companies (Visa, MasterCard, American Express)
- Payments using debit cards.
- Digital wallets.
- Google Pay.
- Apple Pay.